Information we collect

We process information you provide when creating an account, using a seller or contractor profile, publishing a listing or request, making an offer, placing an order, contacting another participant, or requesting support.

• Account and profile details, including contact information and addresses.
• Listings, requests, offers, bids, reviews, comments, and messages.
• Order, payment, internal-account, refund, shipment, delivery, and dispute records.
• Seller or contractor verification information submitted for review.
• Security and technical information needed to protect the service.

How we use information

Information is used to provide marketplace features, process orders and payments, connect buyers with sellers and delivery contractors, maintain transaction records, prevent abuse, resolve disputes, and meet applicable legal obligations.

When information is shared

We share only information needed to complete a transaction or operate the service. This may include relevant order and delivery details with the buyer, seller, assigned contractor, payment provider, or service provider. Information may also be disclosed when required by law or necessary to protect users and the marketplace.

Cookies and local storage

Essential session and security cookies support sign-in, basket, checkout, and form protection. Your cookie preference is stored locally in your browser. Optional analytics are disabled unless you accept them. You can reopen Cookie settings from the footer.

Retention and security

We retain information for as long as needed to provide the service, maintain financial and transaction records, handle disputes, and meet applicable legal requirements. We use access controls and operational safeguards, but no online service can guarantee absolute security.

Your choices and requests

You can update many profile details through your account. You can change optional analytics consent through Cookie settings. To ask about access, correction, or deletion of personal information, contact the marketplace operator using the contact details published for your account or order.

Operator details

The marketplace operator's legal name, registered address, privacy contact, retention schedule, and applicable jurisdiction must be completed and reviewed before production publication.